According to Gartner, the global market for robotic process automation software grew by 63% in the year 2018.
Businesses across the globe are joining the digital transformation. Digitizing and automating business operations has, in fact, become one of the drivers of growth for most midsize and enterprise level businesses. Deploying robotic process automation tools to this very aim has not only become common but also very effective. Analytics and reporting are two major areas where RPA is helping businesses make a lot of sense.
Today, I will be highlighting the ways in which RPA is being such a force in simplifying reporting and analytics.
How Robotic Process Automation Tools are Coming in Handy
As the present scenario goes, it no more just the industrial units that are hiring RPA vendors to manage repetitive tasks. Nor is it limited to massive data entry. It has come to a level, where, combined with AI and machine learning, RPA can give you precious analytics, reports and insights. Here are some reasons why RPA can do that.
Support form Analytical Robots
Analytical robots are the next step in RPA that enable the streamlining of primary and secondary business processes like structuring workflow, customer care & support processes, etc. They take up the task of analyzing customer data, and based on the observations, they automate solutions for further actions. And if the solutions seems out of the scope of automation, they can redirect the observations and concerns to the appropriate department for solutions and actions.
Segregation and Organization of Work
RPA companies are now helping businesses, especially call centers and customer support segregate and organize their work. These tools can help monitor the entire workflow, analyze the nature of interactions, segregate the tasks, make observations and help put a process in place that and spurs the resolutions for queries in the shortest possible time.
Competent business analytics companies can help you with tools that determine parameters and criteria that relate each report. This enables the RPA system to look for relevant data and generate reports in a much shorter time than humanly possible. And automation makes these reports accurate and free from human bias.
RPA + ERP = Data Analytics Automation
Businesses today are integrating ERP systems with RPA so that it is even easier for them to speed up and ease feeding and fetching data for automating data analytics. It makes it even easier for the bots to analyze the data, produce analytics and generate reports according to defined parameters. This way even each department can have a report pertaining only to their department.
Increasing Growth Avenues
As RPA vendors help you automate processes that can be done better and faster than humans, they cut the wastage of time and resources to a large extent. This, in turn, will increase the efficiency through intelligent processes, thus opening increasing the avenues of growth by investing these valuable resources to other important operations.
Robotic process automation tools have the power to provide analytics and insights in real time. That and its ability to generate reports in no time let business balance the operational workload on human resources and improve upon workflows drastically.